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Frequently Asked Questions

Answers to common questions about accounts, security and fees.

What is BlueWave?

BlueWave is a non-custodial crypto trading hub with a refined liquid-glass UI. Connect multiple exchanges and wallets in one interface.

Is BlueWave custodial?

No. Your keys remain with you. We support hardware wallets and enforce strong 2-factor authentication on critical actions.

Which exchanges are supported?

Currently Bitunix, Pionex, Phemex and Bitget. More integrations are coming � follow our blog for updates.

How does fee cashback work?

Depending on your plan, up to 20% of trading fees are returned to your account and shown in the dashboard KPI cards.

Do you offer an API?

Yes, Pro and Enterprise plans include API access with rate-limited endpoints for trading and portfolio read access.

How can I contact support?

Use the in-app chat or email [email protected]. Enterprise customers have priority support SLAs.